Considerations to Make Before Implementing Hospital Security
Throughput, Training, and Service & How They Can Make Security Ineffective
Many healthcare facilities are constantly evaluating and considering security options that are the most up-to-date and offer industry leading technology. They may be considering installing turnstiles for access control, implementing ID badges for verification, or even retina scanners that match a person. Even the most inclusive systems though have their downfalls if considerations are not taken into account. Throughput, training, and service are all categories that must be well researched and considered before hospital security upgrades can be made or updated in your healthcare facility.
Throughput from a healthcare facility perspective refers to the flow of foot traffic, or how easily and quickly someone can access your building. Throughput affects staff, patients, and visitors so it must meet high expectations and high occupancies in a reasonable amount of time. Turnstiles are the biggest issue with throughput, so if your facility is considering this option, consider this. During peak times of individuals accessing your hospital, you don’t want lines forming. Ensure research is done on your facilities normal throughput and occupancy trends to avoid traffic jams by those coming to work or seeking medical attention.
Depending on the security you decide to install or implement, a distributor of the manufactured product may complete the installation. If this is the case, ensure your security and maintenance personnel have the knowledge and training to fix any problems you may encounter. Distributors may be contracted to install and don’t have the training to remedy an issue. The manufacturer is likely not close enough to fix the problem in a timely manner and may not be able to troubleshoot over the phone. Training for your maintenance and staff is critical to prevent delays or hiccups in security efforts.
Sometimes not even taken into account when making a security purchasing decision, but service is a key component to deciding which security to invest in. If services need to be done to the system, can they be done in a timely manner? If a part needs to be ordered to fix an issue, can the part be accessed in a timely manner without disrupting the flow of traffic, or reducing your facilities’ safety and security? These are all critical questions to research before deciding on a security system for your healthcare facility.
When considering security options for your healthcare facility, there are a few critical areas that are often overlooked or forgotten about that can either improve security, or reduce it if a system failure happens. Remember to research and consider your facility’s normal throughput prior to implementing security, ensure that training can be given to those who can fix an issue, and that service can be done timely and without disrupting the safety and security of those you are protecting.