Hotel Series: Water Safety for Hospitality Managers
Water safety is a concern for everyone during the summer, but for those in hospitality management, it’s even more important to plan for because summertime means that families are traveling and enjoying time in their hotel pool. As a hotel manager, there are some preparations that must be made prior to, during, and after guests visit your pool. Today we are going to continue our series and explain how hotels can ensure the safest summer season in their water.
Before guests start visiting your pool, make sure that maintenance is up-to-date. This includes checking water levels, cleaning the pool itself, cutting back shrubbery that could be harmful, and skimming the pool for bugs, litter and debris. To be even more proactive, try storing your routine maintenance digitally. If you are using a binder system, it may get wet, or papers may get lost but by storing files electronically, you ensure that all paperwork is accounted for when it needs to be referenced.
Also consider safeguarding areas around bodies of water. If you have ponds on your property or even face the lake, river or ocean, install fences around these areas to prevent accidents.
Weigh your options and consider employing a life guard as a seasonal position to help ease the worry of guests and staff. If hiring a seasonal lifeguard, use it to your advantage, and market it to your potential customers. More families are willing to stay at a hotel that has a lifeguard on duty.
In the middle of your busy summer season, continually check the areas around your pool, make sure that “no diving” signs are not removed and that rules are posted in plain sight. Also, continue your normal pool maintenance and monitor the pool for signs of “accidents” and items that may be left behind by a guest.
After summer guests leave, water safety still continues, mainly by doing a deep clean of your pools. All water should be drained and the body of the pool should be thoroughly scrubbed. After refilling, treat the water and cover it for the fall and winter season, if not in use.
If there were any incidents that were preventable during the summer months, take care of these now. Perhaps more signs need to be installed, or more ventilation added. During the off season, is when these issues should be addressed and finished before the following spring and summer.
Safety at hotels is important and water safety is vital. By continuing to stay up-to-date on maintenance and pool safety, you are providing an extra security layer for your guests and ensuring that your hotel stays safe. What are other water safety techniques that you use at your hotel? Let us know in the comments.