Rapid Responder Customer Forums, the Newest Customer Engagement Option
Forum Creates Increased Engagement Between Users & Adds an Additional Support Avenue
KIRKLAND, WA – DECEMBER 15, 2015 – Prepared Response, Inc.® has just announced their newest channel of customer engagement for Rapid Responder users by opening a new customer forum. Rapid Responder Forums is a place where end users can go to connect with other users, share unique ways to use the system, and use as an additional avenue for customer support. Rapid Responder users will find a variety of threads to post to and read from, which will cover system updates, the Emergency Response Interface, the Administrative Interface, mobile apps, and tips and tricks. A feature requests thread is also available for customers to submit ideas and needs for future system updates.
“This is great opportunity for our customers to share and learn Rapid Responder best practices from one another,” says Tobey Bryant, Chief Executive Officer of Prepared Response, Inc. “We are excited to have another platform to learn from our customers in order to continually improve our products to meet their needs.”
Customers can use forums as a way to interact with other users and learn tips and tricks from the staff at Prepared Response, Inc. who contribute to threads. The log in process has been streamlined making it easy for users to access Forums and get their questions answered.
To learn more about how Rapid Responder Forums works, and how to access it, connect with other end users, and how it enhances the Rapid Responder emergency preparedness experience, click here.