Rapid Responder: From Past to Present
How Rapid Responder Has Evolved into a Leading Technology
When it first began in 2000, Rapid Responder was equipped with the latest in technological advances like a mobile client, downloadable for PCs, ability to upload images and documents, and cameras that shot in 2-5 megapixels. The company behind the emergency preparedness technology, Prepared Response, Inc. had the ability to email floor plans to Blackberry’s and was compatible with ToughBooks in cars and command posts for responders. At the time, these things were highly technical and profound advances.
In the beginning of product availability and development, Rapid Responder housed mostly floor plans, text and images for each site. The EOD and Chemical release was not available, there was no annotation or ICS and only the Administrative Interface had the ability to log drills, but it was not advanced. There were approximately 150 data points available in Rapid Responder and they only met very limited needs for users.
As the years progressed, Rapid Responder did too. More options became available, maps and annotation came to life, drills became a selling point as technological advances allowed, and ICS and SAFETY Act Certification gave credibility to a necessary platform for preparedness and management. A lot has changed in the past 16 years, and Rapid Responder has grown with the times and advances in technology and development.
In the present day, Rapid Responder continues to grow and change with the needs our customers may have. New Apps are available, new methods of communication and multi-way communication in the form of Easy Alert and Notify. The Rapid Responder App allows users to take the platform nearly anywhere with an iPad, tablet, iPhone, Android, etc.
Although there have always been two interfaces, they have transitioned greatly into what they offer users and responders. There are now over 380 data points available including national chemical release and EOD models, annotation, the ability to upload more options, live video feeds, and more. The way it operates has changed significantly too. Back in 2000, internet was slow and Wi-Fi hadn’t caught on yet and there were no smartphones. Rapid Responder now operates at a much higher speed, nearly immediately, it’s accessible on more platforms and with higher encryptions to fight against hacking. Internet Explorer used to be the only big internet browser, but now Google Chrome and Firefox are used often, so Rapid Responder is available on those browsers as well, with little to no delay.
Rapid Responder has succeeded at being a driving force for emergency preparedness and crisis management for nearly two decades. The advances in technology and development have had a huge impact on making it successful, but without a willingness to stay contemporary and with the trends of the time, this platform would have easily become outdated. Rapid Responder is an industry leading platform that has, and will continue to change with the times to stay relevant with user needs and society norms.