Top Tips for Airport Emergency Plans
Building airport emergency plans takes lots of time, effort and collaboration. There are many details that need to be addressed to build a plan that can be quickly adapted as plans often change during the moment. Airport security teams have an increased responsibility to develop an emergency plan as we see an increase in passengers, traffic, airline personnel and other personnel at the airport.
We’ve collaborated with airport personnel and leaders in the emergency preparedness and crisis management industries and came up with ten tips for your airport to consider when building your airport emergency plans.
- Collaboration & Coordination. Make sure you involve key stakeholders from the very start. Many departments will have knowledge for their area and operations. Coordinating with them will make response times faster and smoother.
- Building Your Plan. Your emergency plan needs to be YOUR plan. It should be custom to your situations, resources and needs. Take the time to build out your plan for your specific airport and update as needed.
- Training Airport Teams. All airport teams will need to be trained for emergency situations and in all plans. Designate specific team members to host trainings for all airport and airline personnel.
- Emergency Plan Access. Make sure that emergency personnel can access the plan quickly and find critical information even faster with logically organized information.
- Mass Communication. You’ll have situations where you need to communicate quickly to airport personnel. Find a simple mass communication tool where you can deliver emergency messages fast.
- Real-time Communications. Crisis situations change in a moment. Maintaining open communications during the incident with all departments to keep everyone on the same page is crucial to an effective response.
- Incident Command Post. You’ll want to establish an incident command post near the incident, yet out of harm’s way and clear of evacuation routes. During your pre-planning identify several locations that may serve as a good location for the IC to provide your Incident Commanders with options to choose from that better fits the incident.
- Evacuation Routes. Plan routes in advance, and be sure to share the plan with your mutual aid partners. Your evacuation plans need to be flexible and able to adapt to changing situations. They also need to be easily accessible to all that will be involved in facilitating and evacuation.
- Business Continuity Strategies. Returning your airport to normal operations will be a priority for your team. Some of the top items to consider are alternate worksites, resource requirements, use of other terminals, and recover of IT systems. These items should be addressed in a Continuity of Operations Plan (COOP).
- Overlooked Items. There are often overlooked items that you should consider integrating into your emergency plans. Some of these include ADA requirements and assistance for passengers with special needs, luggage relocation & reunification, and food and supplies when sheltering in place.
Rapid Responder can assist you by providing an easily accessible online tool where you can build and store emergency plans and have access to critical information during a crisis:
- When deploying Rapid Responder at your airport, Prepared Response plans a pre-plan tactical meeting, bringing in key contributors to the emergency plan.
- Rapid Responder is a web-based platform with safe and secure login from desktops and mobile devices.
- Our Notify tool allows you to send emails or SMS messages to a large group of contacts.
- Rapid Responder includes Easy Alert, our simple to use real-time communications system.
- Rapid responder is a secure online system and access can be shared with all the entities that may assist you in an emergency; allowing them easy access to your plans.
To learn more how the Rapid Responder platform can help your emergency plans, click here to receive a product demo.